Support

Ace Pokies customer support is provided by a friendly and professional team who can answer any and all of your Ace Pokies questions. Whether you wish to know a little bit more about the casino before registering your account, have a question regarding making a deposit or collecting any of the fantastic Ace Pokies bonuses or wish to enquire about making a deposit or cashing out your Ace Pokies winnings then the team is ready and waiting to help, no matter what time of night or day it is! There are three ways in which you may connect with a support team member and as to your preference you may use any of the following...

  • Email: You can send your question via email to support@acepokies.com and the team will respond promptly. When using the email option it’s advised that you provide as much detail as possible and if the enquiry is account specific then also include your username in the body of the message.
  • Live Chat: On site and in the Ace Pokies casino lobby, whether you're playing on your PC or mobile device you'll see the live chat icon, and a quick click will connect you with a team member. You'll be able to chat in real time and this is the preferred option for many players.
  • Call: Ace Pokies also provides a toll free number for all Australian pokie players to use and should you wish to speak to a support team member then you may call at anytime on +1 800 837 867 and they'll do all they can to assist.

The Ace Pokies casino support team are fully trained in all aspects of the casino, and no matter what your question or issue they should always be your first point of contact.